FAQ

Damage Deposit: a pre-auth on a credit card is required for all boat rentals when you check in.

• Houseboats $3,000
• Watercraft $2,500
• SeaDoos $1,500
• Non-motorized (Kayaks, Canoes, Paddleboards) $500

These items are supplied on the Houseboat:

OUTSIDE EQUIPMENT 

• 1 Propane Barbecue 
• 2 75-Foot Beaching Ropes
• 1 Large Garbage Container 
• 1 Large Bottle/Can Recycle Bin
• 2 Beaching Stakes & Hammer
• 1 Swim Ladder & Swim Grid 
• 1 Deck Mop 
• 1 Waterslide 

INTERIOR 

• 1 Bluetooth Speaker 
• 1 Cruise Map/Chart 
• 1 Operator’s Manual (Some Models Have TV/DVD) 

BATHROOM 

• 1 Garbage Container 
• 1 Toilet Brush 
• Toilet Tissue 

KITCHEN 

• Microwave
• 1 Dish Rack 
• 1 Measuring Cup 
• 1 Set Cutlery 
• 1 Set of Dishes (bowls, plates, etc.)
• 1 Set of Glasses and Mugs
• Juice Container
• 1 Paring Knife 
• 1 Peeler 
• 1 Can Opener 
• 1 Coffee Pot (Drip) Coffee Filters 
• 1 Corkscrew 
• 1 Teapot 
• 1 Set Mixing Bowls (3) 
• 1 Each Carving Knife & Fork
• 1 Toaster 
• 1 Serving Spoon 
• 1 Set of Pots (3) 
• 2 Fry Pans (1 Cast Iron) 
• 1 Tea Kettle 
• 1 Egg Flipper 
• 1 Bottle Opener 
• 1 Ladle 
• 1 Kitchen Garbage Can
• 1 Roaster 
• 1 Ash Tray 
• 1 Cutting Board 
• 1 Plastic Colander Matches 
• 1 Broom & Dustpan  

CLEANING KIT 

• Windex Dish Soap
• 2 SOS Pads 
• 2 Recycling Bags 
• 2 Garbage Bags 
• 2 Dish Clothes 
• 2 Tea Towels 
• 2 Potholders 

SAFETY EQUIPMENT 

• 10-22 approved adult life jackets (EMERGENCY USE ONLY) 
• 3 Fire extinguishers (1-front deck, 1-back deck & 1 inside) 
• 1 Life ring & rope 
• 1 First Aid Kit (EMERGENCY USE ONLY) If seal is broken & for sanitary reasons, you purchase for $30.00
• VHF Radio
• 40 liters of potable water and a hand pump are placed on your boat prior to departure. 

MUST BRING ITEMS: 

• Bedding (sheets, blankets, pillows or sleeping bags & pillows)
• Bath and Hand Towels 
• Face Cloths 
• Dish Towels 
• Food & Beverages (including spices & condiments)
• Beach/deck chairs

SUGGESTED ITEMS TO BRING: 

Binoculars, camera, paper towels, water toys (and air pump), suntan lotion, insect repellent, flashlight, first aid kit (there is one on board however if opened, due to sterility issues, you have purchased it), axe, games, and cards.

HOUSEKEEPING

We supply cleaning supplies and dish liquid at no charge. Your garbage and septic removal is covered in the cost of your charter. Please note that an additional cleaning charge up to $500.00 may apply in the event the boat is excessively unclean.

PRACTICAL PACKING SUGGESTIONS 

You pack once, put half of it back, and then pack again. Use duffel bags or any soft-sided luggage – it is easier to stow away under a bunk or in a closet. We suggest that you store any boxes or hard suitcases in your car so you can keep living space free and uncluttered on board the boat. You may need a windbreaker and raincoat. Always wear soft rubber soled shoes on a boat for safety purposes. 

Below are some links to our Blog Posts on how to pack and plan for your houseboat vacation.

The Ultimate Houseboat Packing Guide

Meal Planning for your Houseboat Vacation

7 Must Bring Items for your Houseboat Trip

We will contact you approximately one week before your charter to schedule your arrival time between 3-5pm. Your captains will complete a 25 minute orientation first and then you can load your boat and depart.

On the last day of your charter you are required to be back at the dock by 10am at the latest.

Should you and your group need to cancel, please read the following cancellation policy:

All cancellations MUST be in writing. If you cancel within 30 days of booking you receive a full refund (no cancellation fee) unless it is less than 120 days before your charter, in that case the following applies:

• > 120 Days prior to departure: A $250 cancellation fee will be retained by Sunshine Houseboats if you cancel a reservation more than 120 days before departure.
• 120-60 days prior to your departure: Your full deposit of $750 will be retained by Sunshine Houseboats if you cancel a reservation between 120 and 60 days before your charter.
• 60 Days prior to departure: Full charter fees will be retained by Sunshine Houseboats if you cancel your reservation 60 days or less prior to your departure.

If you are unable to travel due to a family emergency we will work with you to find a solution. We pride ourselves on treating people and their situations with the utmost respect and fairness. Solutions may include a deferral, refund, and/or transferable credit(s).

We accept Visa and MasterCard for online reservations.

There may be extra cleaning costs if the boat is left in poor condition. Also additional costs associated with any damage to the houseboat, inventory or prop.

We require one lump sum payment. In certain circumstances we can accept multiple payments from different parties ; however, this will involve an extra administrative fee.

You can return to the dock to pick up your guests, please notify us ahead of time so we can make adequate space for you. This will need to happen early enough so you are not traveling in the dark.

If you have guests arriving at different times, you may need to schedule a Water Taxi. Please contact us at least three days in advance to make arrangements. Please note there is an added fee for this service:

• $75 per half hour between 9am-8pm ($75 minimum charge)
• $125 per half hour between 8pm-9am ($125 minimum charge)

The time starts from when our employee leaves the Marina and ends when they arrive back at the Marina docks. Please note that no taxi service can be provided when it is getting dark.

At this time it is not a requirement in BC, however, we do not discourage anyone from obtaining one. Presently BC requires that you must have Proof of Competency. When you arrive at our marina, our trained staff will have an orientation session with you that will allow you to operate the houseboat and other watercrafts with ease.

If you are a novice and require extra training from our staff, we do charge for a more in depth orientation course ($70).

No, you may use any driftwood found along the beaches of Lake Koocanusa. We suggest an axe, matches and paper for starting your fire.

Please always monitor for Fire Bans, in the event of a ban we suggest bringing propane fire pits (if permitted).

We require that the person(s) operating the houseboats or water crafts must be at the age of majority. In BC this is 19 years of age.

We are a family of dog lovers so we understand those who want to bring their pets with them. Our docks are dog friendly as long as they are well behaved and on a leash at all times. Keep in mind that the docks can be very crowded.

Please be sure to pick up after your pets if they go to the bathroom anywhere on our property. Forgot a bag? No problem, just ask a staff member and we will get you one.

If you are looking for a spot to let your dog jump into the water we suggest the boat launch on our property. Just be sure to keep clear of any boats being launched.

Houseboats – maximum 2 pets per houseboat, $100 per pet.

Small Boats – some sport boats allow pets for $25 per pet. Please visit the Sport Boat page to see which boats this applies to.

No, it is not legal to cross the border. You will be instructed on all of the details upon orientation.

There is not Wifi on the houseboats.

Our houseboats do not have Air Conditioning. On extreme heat days we suggest jumping in the lake regularly to cool off and drinking lots of water is key. The gentle breeze off the water at night allows for comfortable sleeping.